Human Support Group
Part of CCH Group
The Human Support Group difference
We are not like the others. No, really…
Choosing us means gaining a powerful and trusted partner who puts people first. We are committed to the wellbeing of our teams and the communities they serve.
We are shaping a future of care that works for everyone. This means working closely with you to ensure care remains available to those who need it most, both now and in the years ahead.
Times are tough. Budgets are stretched, hospital beds are full, and our population is aging. Communities need much more than care, they need solutions. So, we’re here to work with you to drive innovation and efficiency.
Whether you’re tackling net-zero targets, improving community health, or fighting to clear hospital beds, we’ll be alongside you, finding solutions every step of the way.
National strength. Local touch.
We are part of CCH Group, the largest group of care providers in the UK. They deliver over 18.5 million hours of support each year from more than 270 locations nationwide. Our partnerships with over 150 local authorities and integrated care boards provide us with strength, stability and expertise. This allows our teams to focus on what matters most, transforming lives in your communities.
Being part of CCH Group also means our teams receive the best training, career development and recognition within the care sector. This means you don’t have to worry about staffing or continuity of care. When our care professionals feel supported and proud of their vital work, they deliver more compassionate and consistently higher-quality support.
That is the Human Support Group difference.
Our vision
Our vision is to become the best place to work in care.
Our mission
Our mission is to expand our reach so that those in need of care are not forgotten or alone. We will achieve this by nurturing our people, elevating their role in society so that together we can transform lives.
Our values
Community
We are stronger together. One team building a culture where our customers and people thrive.
Courage
We boldly shape a better future. We tackle changes head-on.
Heart
We are passionate and dedicated. We love what we do because what we do matters.
Your Trusted Partner in Community Care
If you’re responsible for commissioning care, you already know the landscape. You know the providers. And we respect that.
Every provider talks about person-centred care and high-quality delivery. Those should be standard. We could also highlight our investment in digitisation and training, but that’s what everyone says.
What sets us apart is this: we are more than a care provider.
We are your partner in creating services that are dependable, future-focused, and truly centred on people’s lives. Here is how we bring that to life.
True partnership, not just provision
As part of the UK’s largest home care group, we have the strength and scale to co-design services that work. We partner with commissioners to deliver personalised, joined-up care that fits around life, not the other way round.
Confidence you can build on
With long-term financial security and operational resilience, we’re a provider you can count on today, tomorrow and in the years ahead.
Care you can count on
Our national infrastructure means we can respond quickly and reliably. We provide continuity, step in when needed and ensure no disruption to the care people rely on.
Joined-up services, all in one place
From home care to complex care, extra care schemes, live-in support, learning disabilities and more, we deliver a full spectrum of care under one trusted group.
National strength, local focus
We invest in regional teams who know their communities inside out. That local knowledge, backed by national resources, means services are both personalised and consistent.
A workforce built to last
With 15,000 skilled care professionals, we’re building one of the most capable, committed teams in the sector. We recognise and involve our people at every level because when our teams thrive, so do those they care for.
Championing care at every level
We don’t just deliver care, we advocate for it. For the people who need it. For the professionals who provide it. And for the system that depends on it.
Efficient by design
Our investment in digital tools, data and logistics helps reduce missed visits, optimise routes and ensure every care hour is used effectively.
Improving quality at scale
We deliver services across the country while driving better outcomes, greater consistency and real system-wide value.
Shaping a sustainable future for care
We know supporting people means caring for the communities they live in. We’re on track to reach net-zero and committed to working with local partners to improve wellbeing from the ground up.
At Human Support Group you’re not just a customer; you’re our partner. We work hand in hand to guarantee your success. That’s the heart of our care.
| Company | Operating In… | Providing… | Visit The Website |
|---|---|---|---|
| Abacare | Central and North Wales | Home care services |  |
| Careline Homecare | Northeast England | Home care services |  |
| Comfort Call | Across England | Home care services and Extra Care |  |
| Conard Care | Northern Ireland | Home care services |  |
| Constance Care | Scotland | Home care services |  |
